Terms of service

Last Updated: October 10, 2026

Welcome to Sevieil.

These Terms of Service ("Terms") govern your use of https://sevieil.com and purchases made through our online store.

The website is operated by Zhijiang Puhuan Technology Co., Ltd., trading as Sevieil ("we," "us," or "our").

By accessing our website or placing an order, you agree to these Terms, subject to applicable consumer protection laws.

1. Business Information

Store Name: Sevieil

Legal Business Name: Zhijiang Puhuan Technology Co., Ltd.

Registered Address:

Workstation 16-0232, Room 1105, E-commerce Industrial Park, Building 1, No. 28-1 Donghu Avenue, Majiadian Subdistrict, Zhijiang City, Hubei Province, China

Email: support@sevieil.com

Phone: +86 13926332186

Website: https://sevieil.com

2. Eligibility and Website Use

By using this website, you represent that you have the legal capacity to enter into a purchase agreement under the laws applicable to you.

You agree not to misuse our website, engage in fraudulent transactions, interfere with website security, or use our services for unlawful purposes.

3. Product Information

We aim to provide clear and accurate information about our products, including descriptions, images, pricing, and usage instructions.

Actual product appearance may vary slightly due to photography, screen settings, or manufacturing differences.

Product images and descriptions are intended to help customers understand the item being offered. Any material differences will be disclosed where required by law.

Customers should review product instructions and surface compatibility information before use.

Our products should be used only as directed. We do not guarantee identical results across all materials, surfaces, or conditions.

Nothing in these Terms limits any statutory rights relating to defective or misdescribed products.

4. Pricing and Payment

Product prices are displayed on the website in the currency indicated at checkout.

Shipping fees, applicable taxes, and other charges will be presented before a customer completes payment, as required by applicable law.

Orders are processed through the payment methods offered at checkout.

We do not charge customers recurring subscription fees for a standard one-time product purchase unless a separate recurring payment arrangement is clearly disclosed and expressly authorized.

We may correct pricing or product information errors, but we will not impose an increased charge on an already placed order without the customer's agreement. Where an order cannot be fulfilled at the agreed price, we will contact the customer and provide an appropriate cancellation and refund option.

5. Order Acceptance and Availability

After placing an order, you may receive an order confirmation acknowledging receipt of your purchase request.

All orders are subject to payment authorization, product availability, and applicable legal requirements.

If an item becomes unavailable after payment, we will notify you and arrange a refund or another resolution agreed upon with you.

We may decline or cancel orders involving suspected fraud, unauthorized payment activity, or other legitimate concerns, subject to applicable law.

6. Shipping and Delivery

Our standard shipping terms are:

Orders of USD 40.00 or more: Free standard shipping.
Orders below USD 40.00: USD 5.99 standard shipping.
Order processing: 1–3 business days.
Estimated delivery to the United States and Europe: 7–15 business days after shipment.
Estimated delivery to other regions: 15–30 business days after shipment.

Delivery times are estimates and may be affected by logistics conditions, customs clearance, holidays, or carrier delays.

For additional details, please review our Shipping & Delivery Policy.

Nothing in this section limits statutory delivery rights or remedies available to consumers.

7. Cancellations, Returns, and Refunds

Cancellation and return requests are handled in accordance with our Return & Refund Policy and applicable consumer laws.

Eligible purchases may be returned under our voluntary 30-day return policy.

Consumers may also have additional legal cancellation, withdrawal, refund, and product conformity rights depending on their location.

To request assistance, contact support@sevieil.com.

8. Customer Responsibilities

Customers are responsible for providing complete and accurate billing, contact, and delivery information.

Please review your order details before submitting payment.

Customers should follow all provided product instructions, warnings, and recommended precautions.

9. Intellectual Property

Unless otherwise indicated, the text, branding, graphics, images, logos, and other original website materials are owned by Sevieil, its operating company, or authorized rights holders.

You may not reproduce, distribute, or commercially exploit protected website materials without appropriate authorization.

10. Third-Party Services

Our website uses third-party services, including Shopify and configured payment and logistics providers.

Those services may operate under their own terms and privacy policies.

We are not responsible for independently operated third-party websites, except to the extent responsibility cannot legally be excluded.

11. Disclaimer and Limitation of Liability

We aim to keep our website available, accurate, and secure, but temporary interruptions or technical errors may occur.

To the extent permitted by applicable law, we are not liable for losses resulting solely from events outside our reasonable control.

Nothing in these Terms excludes or restricts liability that cannot lawfully be excluded, or limits customers' mandatory rights to remedies for defective, unsafe, or misdescribed goods.

12. Privacy

Personal information is processed in accordance with our Privacy Policy.

Please review that policy to understand how we collect, use, share, and protect information.

13. Applicable Law and Consumer Rights

These Terms are subject to the laws applicable to our business operations and the relevant transaction.

Nothing in these Terms deprives consumers of mandatory protections or remedies available under the laws of their country of residence where those laws apply.

14. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will be posted on this website. Changes will not retroactively remove rights that customers have already acquired under applicable law.

15. Contact Information

For questions regarding these Terms of Service, contact:

Sevieil